Air India adopts Amadeus solution to power passenger service platform

Air India is implementing the complete Amadeus ‘Altia PSS’ suite including components ranging from revenue management, revenue accounting, retailing, and sales, website, mobile and frequent flyer program management.

The platform provides a modern and efficient reservation solution for the customers and travel partners.

The upgraded system will also equip Air India with technology that will enhance its operational efficiency, the company said in a statement.

Nipun Aggarwal, Chief Commercial Officer, Air India said, “We are adopting several cutting-edge technology solutions to transform Air India’s customer experience. Amadeus Altea PSS is the first of many such initiatives to transform Air India.”

Air India has a fleet of 117 aircraft, and apart from a strong domestic network, the carrier maintains a unique international footprint across geographies including North America, Europe and the Middle East.

“India is an important market for Amadeus and we have our second largest R&D centre. This will enable closer innovation with Air India. Our advanced technology solutions enable Air India to provide a seamless experience for its passengers. building blocks.” Cyril Tetaz, Executive Vice President, Altia, Amadeus.

In 2019, Amadeus helped connect more than 1.9 billion people with local travel providers in more than 190 countries.

The Tata group acquired Air India from the Indian government last year. The group already has Vistara and Air Asia.

In January 2022, the Center handed over the management control of the national carrier Air India to a subsidiary of Tata Sons.

Disclaimer: This story is auto-aggregated by a computer program and is not created or edited by FreshersLIVE.Publisher : IANS-media

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